Open or Close an Account

There are three ways to open or close a water/sewer account at an existing home or business

To request installation of a water meter or sewer connection for a newly built home or business, please call our office at (864) 682-3250.

Information Needed To Open An Account

For Residential Accounts

  • Your name and social security number
  • Date you would like water service to begin
  • Address of the property to receive service
  • Mailing address (if different)
  • Daytime and evening phone number
  • In some cases, we may require additional information, such as a copy of a lease agreement, and photo ID, etc.

For Commercial Accounts

  • Company name
  • Name of the commercial co-signer and his/her social security number or Federal Tax ID
  • Date you would like water service to begin
  • Address of the property to receive service
  • Mailing address
  • Daytime and evening phone number

Important Information About Turning On Water Service

Open Fixtures
When water service is shut off, fixtures can be turned on and unknowingly left in the open position. If this happens, water will begin flowing when we turn on your service, posing a potential risk of flooding.

If no one is present and our technician suspects an open fixture based on movement of the water meter’s flow indicator, the technician will leave your water service off.