Potential Brown Water Problem

Posted on Oct 24, 2016 in GeneralInfo, News

Potential Brown Water Problem

(For Customers in Western Laurens County Only)

Update 11/11/16:

The LCWSC would like to update our customers on this developing situation.  We have been able to flush the discolored water from the majority of our system and continue to flush the secondary roads and neighborhoods.  We plan to continue to post updates on Fridays, so please be sure to check our facebook page or website for updated information.

Please click here to see a map of the progress and schedule:  november-11-2016-flushing-plan

If you live on a road that is colored blue in the map but are experiencing discolored water, please try the steps below.  If the discolored water persists, please notify one of our team members.  You may email contact@lcwsc.com with your name, address and phone number so we may track and better identify the area where the problem is persisting.  If you do not have access to email call our office during normal business hours at 864-682-3250.

Once we complete water main flushing for the road you live on, there are a few steps that LCWSC recommends to clear personal service lines.

  • Run cold water using a high flow faucet (such as an outside hose bib or bath tub) for a few minutes. We suggest trying this for no longer than 5 minutes. This will only use a few cents worth of water and should quickly remove the discolored water from your service line and plumbing.
  • If the water becomes clear, then briefly flush each of the remaining faucets in your home.
  • You may also want to run one or two washing machine cycles without clothes to clear any discolored water that may be in the lines that feed to the washing machine.
  • If you notice discolored water while running the hot water, you may need to flush your water heater. If you are unsure how to flush the water heater, you can run hot water in the bath tub for around 10-15 minutes. This will only use a few cents worth of water and should remove the discolored water from the heater tank.

Again, we are very sorry for the significant inconvenience this event has and will cause and appreciate your continued patience as we work to correct this problem.

Update 11/4/16:

The LCWSC would like to update our customers on this developing situation.  We have been able to flush the discolored water from the majority of our system and continue to flush the secondary roads and neighborhoods.  We plan to continue to post updates on Fridays, so please be sure to check our facebook page or website for updated information.

Please click here to see a map of the progress and schedule:  november-4-2016-flushing-plan

If you live on a road that is colored blue in the map but are experiencing discolored water, please try the steps below.  If the discolored water persists, please notify one of our team members.  You may email contact@lcwsc.com with your name, address and phone number so we may track and better identify the area where the problem is persisting.  If you do not have access to email call our office during normal business hours at 864-682-3250.

Once we complete water main flushing for the road you live on, there are a few steps that LCWSC recommends to clear personal service lines.

  • Run cold water using a high flow faucet (such as an outside hose bib or bath tub) for a few minutes. We suggest trying this for no longer than 5 minutes. This will only use a few cents worth of water and should quickly remove the discolored water from your service line and plumbing.
  • If the water becomes clear, then briefly flush each of the remaining faucets in your home.
  • You may also want to run one or two washing machine cycles without clothes to clear any discolored water that may be in the lines that feed to the washing machine.
  • If you notice discolored water while running the hot water, you may need to flush your water heater. If you are unsure how to flush the water heater, you can run hot water in the bath tub for around 10-15 minutes. This will only use a few cents worth of water and should remove the discolored water from the heater tank.

Again, we are very sorry for the significant inconvenience this event has and will cause and appreciate your continued patience as we work to correct this problem.

Update 10/28/16:

The LCWSC would like to update our customers on this developing situation.  We have been able to flush the discolored water from the majority of our system and continue to flush the secondary roads and neighborhoods.  We plan to continue to post updates on Fridays, so please be sure to check our facebook page or website for updated information.

Please click here to see a map of the progress and schedule:  october-28-2016-flushing-plan

If you live on a road that is colored blue in the map but are experiencing discolored water, please try the steps below.  If the discolored water persists, please notify one of our team members.  You may email contact@lcwsc.com with your name, address and phone number so we may track and better identify the area where the problem is persisting.  If you do not have access to email call our office during normal business hours at 864-682-3250.

Once we complete water main flushing for the road you live on, there are a few steps that LCWSC recommends to clear personal service lines.

  • Run cold water using a high flow faucet (such as an outside hose bib or bath tub) for a few minutes. We suggest trying this for no longer than 5 minutes. This will only use a few cents worth of water and should quickly remove the discolored water from your service line and plumbing.
  • If the water becomes clear, then briefly flush each of the remaining faucets in your home.
  • You may also want to run one or two washing machine cycles without clothes to clear any discolored water that may be in the lines that feed to the washing machine.
  • If you notice discolored water while running the hot water, you may need to flush your water heater. If you are unsure how to flush the water heater, you can run hot water in the bath tub for around 10-15 minutes. This will only use a few cents worth of water and should remove the discolored water from the heater tank.

Again, we are very sorry for the significant inconvenience this event has and will cause and appreciate your continued patience as we work to correct this problem.

 

Update 10/24/16

The LCWSC would like to update our customers on this developing situation.  We have been able to flush the discolored water from the large main lines and are currently flushing the secondary roads and neighborhoods. Our progress on 10/22 and 10/23 was greater than expected and we are updating the map at this time. We plan to continue to post updates on Fridays, so please be sure to check our Facebook page or website for updated information.

Please click here to see a map of the progress and schedule:  October-24-2016-Flushing-Plan

If you live on a road that is colored blue in the map but are experiencing discolored water, please try the steps below.  If the discolored water persists, please notify one of our team members.  You may email contact@lcwsc.com with your name, address and phone number so we may track and better identify the area where the problem is persisting.  If you do not have access to email call our office during normal business hours at 864-682-3250.

Once we complete water main flushing for the road you live on, there are a few steps that LCWSC recommends to clear personal service lines.

  1. Run cold water using a high flow faucet (such as an outside hose bib or bath tub) for a few minutes. We suggest trying this for no longer than 5 minutes.  This will only use a few cents worth of water and should quickly remove the discolored water from your service line and plumbing.
  2. If the water becomes clear, then briefly flush each of the remaining faucets in your home.
  3. You may also want to run one or two washing machine cycles without clothes to clear any discolored water that may be in the lines that feed to the washing machine.
  4. If you notice discolored water while running the hot water, you may need to flush your water heater. If you are unsure how to flush the water heater, you can run hot water in the bath tub for around 10-15 minutes.  This will only use a few cents worth of water and should remove the discolored water from the heater tank.

Again, we are very sorry for the significant inconvenience this event has and will cause and appreciate your continued patience as we work to correct this problem.

Update 10/21/16:

The LCWSC would like to update our customers on this developing situation.  We have been able to flush the discolored water from most of the large main lines that supply water to secondary roads and neighborhoods.  We plan to continue to post updates on Fridays, so please be sure to check our facebook page or website for updated information.

Please click here to see a map of the progress and schedule:  october-21-2016-flushing-plan

If you live on a road that is colored blue in the map but are experiencing discolored water, please try the steps below.  If the discolored water persists, please notify one of our team members.  You may email contact@lcwsc.com with your name, address and phone number so we may track and better identify the area where the problem is persisting.  If you do not have access to email call our office during normal business hours at 864-682-3250.

Once we complete water main flushing for the road you live on, there are a few steps that LCWSC recommends to clear personal service lines.

  • Run cold water using a high flow faucet (such as an outside hose bib or bath tub) for a few minutes. We suggest trying this for no longer than 5 minutes. This will only use a few cents worth of water and should quickly remove the discolored water from your service line and plumbing.
  • If the water becomes clear, then briefly flush each of the remaining faucets in your home.
  • You may also want to run one or two washing machine cycles without clothes to clear any discolored water that may be in the lines that feed to the washing machine.
  • If you notice discolored water while running the hot water, you may need to flush your water heater. If you are unsure how to flush the water heater, you can run hot water in the bath tub for around 10-15 minutes. This will only use a few cents worth of water and should remove the discolored water from the heater tank.

Again, we are very sorry for the significant inconvenience this event has and will cause and appreciate your continued patience as we work to correct this problem.

Update 10/14/16:

The LCWSC would like to update our customers on this developing situation.  We have been able to flush the discolored water from most of the large main lines that supply water to secondary roads and neighborhoods.  Currently we plan to post updates on Fridays, so please be sure to check our Facebook page or website for updated information.

Please click here to see a map of the progress and schedule:   October 14, 2016

If you live on a road that is colored blue in the map but are experiencing discolored water, please try the steps below.  If the discolored water persists, please notify one of our team members.  You may email contact@lcwsc.com with your name, address and phone number so we may track and better identify the area where the problem is persisting.  If you do not have access to email call our office during normal business hours at 864-682-3250.

Once we complete water main flushing for the road you live on, there are a few steps that LCWSC recommends to clear personal service lines.

  1. Run cold water using a high flow faucet (such as an outside hose bib or bath tub) for a few minutes. We suggest trying this for no longer than 5 minutes.  This will only use a few cents worth of water and should quickly remove the discolored water from your service line and plumbing.
  2. If the water becomes clear, then briefly flush each of the remaining faucets in your home.
  3. You may also want to run one or two washing machine cycles without clothes to clear any discolored water that may be in the lines that feed to the washing machine.
  4. If you notice discolored water while running the hot water, you may need to flush your water heater. If you are unsure how to flush the water heater, you can run hot water in the bath tub for around 10-15 minutes.  This will only use a few cents worth of water and should remove the discolored water from the heater tank.

Again, we are very sorry for the significant inconvenience this event has and will cause and appreciate your continued patience as we work to correct this problem.

 

Update 10/10/16:

The LCWSC would like to update our customers on this developing situation. We have been able to flush the discolored water from most of the large main lines that supply water to secondary roads and neighborhoods. We will transition to posting weekly updates on the progress and flushing schedule. Currently we plan to post updates on Fridays, so please be sure to check our facebook page or website for updated information.

Please click here to see a map of the progress and schedule: october102016flushing

If you live on a road that is colored blue in the map but are experiencing discolored water, please try the steps below. If the discolored water persists, please notify one of our team members. You may email contact@lcwsc.com with your name, address and phone number so we may track and better identify the area where the problem is persisting. If you do not have access to email call our office during normal business hours at 864-682-3250.

Once we complete water main flushing for the road you live on, there are a few steps that LCWSC recommends to clear personal service lines.

  • Run cold water using a high flow faucet (such as an outside hose bib or bath tub) for a few minutes. We suggest trying this for no longer than 5 minutes. This will only use a few cents worth of water and should quickly remove the discolored water from your service line and plumbing.
  • If the water becomes clear, then briefly flush each of the remaining faucets in your home.
  • You may also want to run one or two washing machine cycles without clothes to clear any discolored water that may be in the lines that feed to the washing machine.
  • If you notice discolored water while running the hot water, you may need to flush your water heater. If you are unsure how to flush the water heater, you can run hot water in the bath tub for around 10-15 minutes. This will only use a few cents worth of water and should remove the discolored water from the heater tank.

Again, we are very sorry for the significant inconvenience this event has and will cause and appreciate your continued patience as we work to correct this problem.

 

Update 10/9/16:

The LCWSC would like to update our customers on this developing situation.

Our flushing efforts are continuing to reduce the amount of discolored water in our system.  The LCWSC will continue to flush throughout the remainder of the weekend in an effort to eliminate the discolored water from our water lines.  Some areas of the water distribution system have already been flushed.  Please click here to see a map of the progress and schedule: sunday-morning-flushing-update

Once we complete water main flushing for the road you live on, there are a few steps that LCWSC recommends to clear personal service lines.

  • Run cold water using a high flow faucet (such as an outside hose bib or bath tub) for a few minutes. We suggest trying this for no longer than 5 minutes. This will only use a few cents worth of water and should quickly remove the discolored water from your service line and plumbing.
  • If the water becomes clear, then briefly flush each of the remaining faucets in your home.
  • You may also want to run one or two washing machine cycles without clothes to clear any discolored water that may be in the lines that feed to the washing machine.
  • If you notice discolored water while running the hot water, you may need to flush your water heater. If you are unsure how to flush the water heater, you can run hot water in the bath tub for around 10-15 minutes. This will only use a few cents worth of water and should remove the discolored water from the heater tank.

The LCWSC will have crew members working to flush remaining areas of the water distribution system and we will continue to work on this issue.

We are very sorry for the significant inconvenience this event has and will cause and appreciate your patience as we work to correct this problem. We will post updates as they become available to let customers know the progress we are making to remedy the situation.

Update 10/8/16:

The LCWSC would like to update our customers on this developing situation.

Our flushing efforts over the last 48 hours are continuing to reduce the amount of discolored water in our system.  The LCWSC will continue to flush throughout the weekend in an effort to eliminate the discolored water from our water lines.  Some areas of the water distribution system have already been flushed.  Please click here to see a map of the progress and schedule: saturday-morning-flushing-update

Once we complete water main flushing for the road you live on, there are a few steps that LCWSC recommends to clear personal service lines.

  • Run cold water using a high flow faucet (such as an outside hose bib or bath tub) for a few minutes. We suggest trying this for no longer than 5 minutes. This will only use a few cents worth of water and should quickly remove the discolored water from your service line and plumbing.
  • If the water becomes clear, then briefly flush each of the remaining faucets in your home.
  • You may also want to run one or two washing machine cycles without clothes to clear any discolored water that may be in the lines that feed to the washing machine.
  • If you notice discolored water while running the hot water, you may need to flush your water heater. If you are unsure how to flush the water heater, you can run hot water in the bath tub for around 10-15 minutes. This will only use a few cents worth of water and should remove the discolored water from the heater tank.

The LCWSC will have crew members working to flush remaining areas of the water distribution system and we will continue to work on this issue.

We are very sorry for the significant inconvenience this event has and will cause and appreciate your patience as we work to correct this problem. We will post updates as they become available to let customers know the progress we are making to remedy the situation.

Update 10/7/16 Afternoon:

The LCWSC would like to update our customers on this developing situation.

Our flushing efforts over the last 24 hours have significantly reduced the amount of discolored water in our system.  The LCWSC will continue to flush throughout the weekend to eliminate the discolored water from our water lines.  Some areas of the water distribution system have already been flushed. Please click here to see a map of the progress and schedule: weekend-flushing-plan

Once we complete water main flushing for the road you live on, there are a few steps that LCWSC recommends to clear personal service lines.

  • Run cold water using a high flow faucet (such as an outside hose bib or bath tub) for a few minutes. We suggest trying this for no longer than 5 minutes. This will only use a few cents worth of water and should quickly remove the discolored water from your service line and plumbing.
  • If the water becomes clear, then briefly flush each of the remaining faucets in your home.
  • You may also want to run one or two washing machine cycles without clothes to clear any discolored water that may be in the lines that feed to the washing machine.
  • If you notice discolored water while running the hot water, you may need to flush your water heater. If you are unsure how to flush the water heater, you can run hot water in the bath tub for around 10-15 minutes. This will only use a few cents worth of water and should remove the discolored water from the heater tank.

The LCWSC will have crew members working to flush remaining areas of the water distribution system and we will continue to work on this issue.

We are very sorry for the significant inconvenience this event has and will cause and appreciate your patience as we work to correct this problem. We will post updates as they become available to let customers know the progress we are making to remedy the situation.

Update 10/7/16 Morning:

The LCWSC would like to update our customers on this developing situation.

Our flushing efforts overnight have significantly reduced the amount of discolored water in our system. The LCWSC will continue to flush throughout the day to eliminate the discolored water from our water lines. Some areas of the water distribution system have been flushed overnight. Please click here to see a map of the progress and schedule: flushing-10-7-2016

Once we complete water main flushing for the road you live on, there are a few steps that LCWSC recommends to clear personal service lines.

  • Run cold water using a high flow faucet (such as an outside hose bib or bath tub) for a few minutes. We suggest trying this for no longer than 5 minutes. This will only use a few cents worth of water and should quickly remove the discolored water from your service line and plumbing.
  • If the water becomes clear, then briefly flush each of the remaining faucets in your home.
  • You may also want to run one or two washing machine cycles without clothes to clear any discolored water that may be in the lines that feed to the washing machine.
  • If you notice discolored water while running the hot water, you may need to flush your water heater. If you are unsure how to flush the water heater, you can run hot water in the bath tub for around 10-15 minutes. This will only use a few cents worth of water and should remove the discolored water from the heater tank.

The LCWSC will have crew members working to flush remaining areas of the water distribution system. We are very sorry for the significant inconvenience this event has and will cause and appreciate your patience as we work to correct this problem. We will post updates as they become available to let customers know the progress we are making to remedy the situation.

Update 10/6/16 Afternoon:

The LCWSC would like to update our customers on this developing situation. We are now seeing clear water enter our system from the Laurens CPW ground storage tank behind Laurens High School. The LCWSC has begun to aggressively flush our water lines. Please see the attached map for a tentative schedule of flushing in the affected areas.

We are focusing our efforts on the large main lines along Hwy 76, Hwy 252 and Hwy 221 to get the discolored water out of our system as quickly as possible and plan to continue flushing throughout the night.

Again, we are very sorry for the significant inconvenience this event has and will cause and appreciate your patience as we work to correct this problem. We will post updates as they become available to let customers know the progress we are making to remedy the situation.

Please click here to view a map of the tentative flushing schedule: flushing plan

Update 10/6/16 Morning:

The LCWSC would like to update our customers on this developing situation. The Laurens CPW was able to get clear water entering the ground storage tank behind Laurens High School overnight. The LCWSC believes that by early afternoon the water entering our system should be clear. It is important to understand this is an estimated time frame.

Once the water entering our system is clear, we will begin aggressively flushing our water lines. This process can take some time to complete, but we will focus our first efforts on larger main lines along Hwy 76, Hwy 252 and Hwy 221. Many LCWSC crew members are ready to work as long as needed to begin the process of flushing the discolored water from our system.

If you experience discolored water the LCWSC recommends that you minimize the use of your hot water as discolored water could accumulate in your hot water tank and require that you flush the tank after this event has passed. We would also discourage you from washing whites if at all possible to minimize staining.

We are very sorry for the significant inconvenience this event has and will cause and appreciate your patience as we work to correct this problem. We will post updates as they become available to let customers know what we are doing to remedy the situation.

Please click here to view a map of the affected area: potential-brown-water-area

10/5/16

The LCWSC is receiving calls concerning brown-water from residents living in parts of western Laurens County (Hwy 252 and Hwy 76 vicinity), the area that receives water treated by the Laurens CPW. From what we are being told at this time, the Laurens CPW had a valve malfunction at the ground storage tank behind the Laurens High School – the tank that serves part of the LCWSC water system. CPW has made repairs to the valve but these repairs have resulted in allowing brown water from that tank to enter our distribution system. The CPW is working to empty and refill the water in their tank but the time it will take to complete this process is unknown. To complicate matters, we cannot begin to aggressively flush our system until the CPW tank is back online and full of clear water. We can assure you that we will begin flushing to remove any brown water in our system as soon as possible.

The discolored water from the CPW is a holdover from the manganese problem they experienced in August. The water is safe but we realize consumption will depend greatly on how discolored the water is at your home. If you experience discolored water the LCWSC recommends that you minimize the use of your hot water as discolored water could accumulate in your hot water tank and require that you flush the tank after this event has passed. We would also discourage you from washing whites if at all possible to minimize staining.

We are very sorry for the significant inconvenience this event has and will cause and appreciate your patience as we work to correct this problem. We will post updates as they become available to let customers know what we are doing to remedy the situation.

Please email contact@lcwsc.com with your name, address and phone number so we may track and better identify the area where the problem is persisting. If you do not have access to email call our office during normal business hours at 864-682-3250.